CAN I MAKE A RETURN IF I DON’T LIKE HOW IT FITS ON ME?
Of course, unworn goods can be returned within 30 days.
Goods must be returned via UPS and tracking should be emailed to
mari@uzinyc.com
UZI NYC
20 Grand Ave #503 Brooklyn, NY 11205
We will refund your purchase, minus shipping costs, as soon as we receive the return.
If you are returning your entire order and request us to create the return label the minimum charge would be $17 which will be deducted out of your refund.
If the entire order is returned there is a $15 restock fee.
WE DO NOT PROVIDE FREE RETURN SHIPPING!
IF RETURNED GOODS ARE SHIPPED VIA USPS OR SHIPPED WITHOUT TRACKING NOTIFICATION AND ARE LOST IN TRANSIT
THEY WILL NOT BE REFUNDED.
NO RETURNS ON SALE ITEMS!
CAN I SWAP FOR A DIFFERENT SIZE?
Yes! we want you to wear clothes that fit. Unworn goods can be swapped within 30 days.
Goods must be returned via UPS and tracking should be emailed to
mari@uzinyc.com
UZI NYC 20 Grand Ave #503 Brooklyn, NY 11205
with a detailed note about what you would like to swap for and we will get it sorted for you.
CAN I PICK UP FROM AND SEE YOUR FACTORY?
There is a factory pick up option at checkout just email
mari@uzinyc.com
with a time when you will be swinging by for your stuff.
WHEN WILL MY ORDER SHIP OUT?
If the order is in stock we can usually ship out the same day. If we need to sew it, then the order will generally ship within a week.
HOW DO YOUR CLOTHES FIT?
They are woven cotton and are made to fit loose, tunics fit a little boxy, some of the styles are conceptual and very oversized.
ARE THERE SPECIAL WASHING INSTRUCTIONS?
Most garments have been pre-laundered, if you have any doubts then hand wash.
WE RESERVE THE RIGHT TO REFUSE YOUR ORDER AND ISSUE A REFUND FOR ANY REASON
